Comments for Telemarketing http://telemarketing.co.uk Everything you ever wanted to know about Telemarketing but were afraid to ask Mon, 28 Dec 2009 00:23:33 +0100 http://wordpress.org/?v=2.9.1 hourly 1 Comment on Now is a great time to call! by John Smith http://telemarketing.co.uk/?p=95&cpage=1#comment-62 John Smith Mon, 28 Dec 2009 00:23:33 +0000 http://telemarketing.co.uk/?p=95#comment-62 Another timely article. We booked more successful appointments in the 2 weeks leading up to Xmas than any time of the year. The first week of January is also likely to prove fruitful. Another timely article. We booked more successful appointments in the 2 weeks leading up to Xmas than any time of the year. The first week of January is also likely to prove fruitful.

]]> Comment on Telephone versus face to face meetings? by John Smith http://telemarketing.co.uk/?p=58&cpage=1#comment-44 John Smith Sat, 21 Nov 2009 17:06:23 +0000 http://telemarketing.co.uk/?p=58#comment-44 An excellent article. Companies still make it overly attractive for their sales staff, whether employed or otherwise, to build up the miles on expenses. There is a balance to be reached. An excellent article. Companies still make it overly attractive for their sales staff, whether employed or otherwise, to build up the miles on expenses. There is a balance to be reached.

]]> Comment on Called by a machine! by Jonathan http://telemarketing.co.uk/?p=24&cpage=1#comment-23 Jonathan Fri, 21 Aug 2009 14:51:54 +0000 http://telemarketing.co.uk/?p=24#comment-23 The difference is the sheer volume of calls - a telemarketing company with VoIP and a powerful voice server could generate tens of thousands of calls per hour - but only need 10 or 15 operators to handle the connected calls. Given that the highest costs in telemarketing are the staff, this radically reduces costs. Of course the downside as you have noted is that it is entirely impersonal, so I bet the overall response rates (sales per dial made) are considerably lower than if each call was made by a real live human being. Automated Telemarketing Systems like this seem more popular in the United States - I for one hope that they do not make a significant impact in the UK, because I personally do not like being called by a machine! Jonathan <a href="http://www.synergyconnections.co.uk" rel="nofollow">Synergy Connections - UK Telemarketing services</a> The difference is the sheer volume of calls – a telemarketing company with VoIP and a powerful voice server could generate tens of thousands of calls per hour – but only need 10 or 15 operators to handle the connected calls.

Given that the highest costs in telemarketing are the staff, this radically reduces costs. Of course the downside as you have noted is that it is entirely impersonal, so I bet the overall response rates (sales per dial made) are considerably lower than if each call was made by a real live human being.

Automated Telemarketing Systems like this seem more popular in the United States – I for one hope that they do not make a significant impact in the UK, because I personally do not like being called by a machine!

Jonathan
Synergy Connections – UK Telemarketing services

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